Manufacturer Warranties and Protection Plans

[belleaboo]

Hello, my husband accidently broke his laptop and may need to get it replaced. I can't seem to find the warranty we bought from Best Buy. Is there a way they might have the warranty information in their system? If so, who can I call?

[krimzon2]

Dear, Bellaboo

     We are able to lookup Geek Squad Black Tie warranties at the store of purchase without a receipt. That being said try to be patient with the operations staff as if you make regular purchases there it can take a little digging. Also If you can remember the year and atleast season it was bought in it can help speed up the search for the information.


"Although I work for best buy my posts are of my own opinion and are NOT that of best buy I am here of my own accord"

[Dorothy-BBY Community Supervisor]

Hello belleaboo -

I believe I was able to locate your warranty information in our system, using the email you used to register on these forums.  I am sending you a private message with the information I have found.  To access your private messages, first ensure you are logged into the forums then click the envelope in the upper right hand corner. Thank you!

[worried]

Is there a number where can I call and ask my laptop insurance status? I just dropped a cup of coffee on mine, and don't remember if I bought the two years warranty, I bought my laptop mid oct. 09 if I bought the one year warranty still covers, like I'm two weeks from the date I bought it,

thank you

[AndyH]

You can either call 1-888-BESTBUY (237-8289) or call a Best Buy store (which store doesn't matter, any store should be able to look it up), both should be able to look that up for you.  As was said before, if you make a lot of purchases at Best Buy please be patient because they are looking through your purchase history to find the information and it could take a little while.  Any information you can provide to them with regards to the date your purchased it can help speed up the process.

[khangx]

Product: Apple MacBook Pro 13" laptop

purchase date: 12/13/2009

Location: Chico, CA

I also need to find out my battery warranty as my laptop  battery is running short as of late, and I would like to be able to use my warranty before it expires. My email address used on the forums here is associated with my reward zone card. Please send me a copy of the warranty. thank you.

[Karina-BBY Community Connector]

Hi khangx,

Sorry to hear you are having battery issues with your MacBook. I went ahead and emailed you, your receipt to the same email address used to sign up on the forum.  If you have not received it within 2 hours of this post, feel free to send me a private message.

Thanks for posting.