Manufacturer Warranties and Protection Plans

[road_rider]

Over four weeks in waiting for my camera and its not fully functional. I used the same settings I did before/after I had to take it in for service. I reset the settings to default and I get this..

This was the error after the very first photograph after picking up my camera from you after service. It does this almost 100% of the time.  So much for timelapse photography, huh?

[Nokia]

Take it back and have them resubmit it.

[road_rider]

I'll try to get them to replace it. I can't afford to be with out a camera for a month.

[Dorothy-BBY Community Supervisor]

Hey road_rider -

Allan, one of our Community Connectors, will be reaching out to you regarding your concern.  I appreciate your continued patience!

[road_rider]

I dropped off the camera for warranty service again. Unless they can't fix it, it'll be another four weeks.

[Allan-BBY Community Connector]

Hi road_rider,

I’m sure the prospect of another repair isn’t something you are looking forward to after having your camera out for repair for a month the last time it went out for service.

The service center should have tested your camera thoroughly last time it was out for repair before shipping it back to the store, and the fact that it came back with the same issue is definitely concerning.

I would like to offer my personal assistance in this matter, and hopefully I can get this camera repaired faster this time. I am sending you a private message to start that conversation, and to check your messages you should log into the forum; then click on the letter icon in the upper right-hand corner of the page.

Thanks for posting,