01-08-2012 12:13 PM
01-08-2012 02:17 PM
01-09-2012 01:52 PM
01-14-2012 04:03 PM
So, still no response from Best Buy but I did figure out why they post that someone will reach out to you. Its just a PR move so that others coming to this forum will think Best Buy has done something to help.
Remember, if you get the black tie protection this is what you will go through.
01-22-2012 09:23 PM
Ok, first of all you said you called the 800 # and was directed to the store for cancelation then you stated you CALLED the store. Ok, here's the deal, within the 1st 30 days you must take your receipt back to the store and they will cancel the plan, they won't do it over the phone. It's a return!!!