Manufacturer Warranties and Protection Plans

[4dogsrus]

Ok today I called Best Buy service and was surprised to say  the experience was exceptional. They were helpful and knowledgeable and got me a new part ordered and Service called booked in about Minis.

For those of you with a Sony rear projection TV you need to know that Sony has a class action suit and lost for the optical blocks in the RP sets. Probably why they discontinued this model. The geek squad knew of the issue and added that this was a case where Sony went cheap on a adhesive in the optical block and they are paying for it now.

The replacement is very hard so nothing you can do by yourself. Oh and to buy a new optical block you are looking at about 900-1500 dollars.

I wanted to let people know I had a GREAT experience today and hopefully my set is back to being spectacular as it was a couple of days ago before the " green blob" appeared.

I will post back here to tell you how I made out.

OLD geek

KDS-70XBRS2

Pioneer VSX-03TXH Receiver (Polk signiture series Surround sound)

Sony PS3

XBox 360 HD

Roku-HD

Comcast- HD-DVR

Logitech remote

Apple Mac book pro

Apple Iphone4

[4dogsrus · Accepted solution]

Ok just got my new optical block replaced by the Geek squad and the TV looks great. Like new, the tech could not have been more professional and knowledgable. He also hooked me up with a audio upgrade on my Receiver for free. The extended warranty has paid for its self 10 fold!!!!

My life as i know it is back to normal in my man cave!!!

Michael

[Dorothy-BBY Community Supervisor]

I want a lady cave..../pout!

[4dogsrus]

I agree women should have women caves. My wife has a cool one too!!!