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SpringHillBB
Posts: 1
Registered: 11-26-2009

Someone Please Help Regarding the Refund Policy.

I bought a GPS ( tom tom 330s ) for $100.

 

I used it once to see how it works, and it is repackaged the way I bought it. ( I am brand new to the whole GPS scene. )

 

The Question is : I used my credit card for this purchase, could I get a refund? ( I found a better deal at Target on Black Friday for $80 for the tom tom 340s )

 

Thank you.

 

- - -  ( If I posted in the wrong section, forgive me. Im new to the forums ) - - -

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Elizabeth-BBY
Posts: 2,680
Topics: 166
Kudos: 191
Solutions: 165
Registered: 09-18-2008

Re: Someone Please Help Regarding the Refund Policy.

Hi SpringHillBB,

 

Welcome to our forum!  :smileyhappy:

 

When did you make your GPS purchase?  If it is a gift purchase made after November 1, the GPS would be eligible for our extended holiday return timeframe through January 31, 2010.  If purchased prior to November 1, it would have a standard 30-day return timeframe.

 

Opened GPS units are eligible for a refund; however, you would be charged a 15% restocking fee per our Store Return Policy.

 

Hope this helps!

 

 

Elizabeth|Community Supervisor|Best Buy® Corporate
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