Manufacturer Warranties and Protection Plans

[sergent]

always the same story from bestbuy,,,,  they always find a reason thats its the consumer false,, real or not..

[mstng87gt Trusted Contributor]

The customer service "level" as everyone is putting it should be the same whether it was your first time there or you have been a customer for X amount of years and it should be atleast 100% as the same goes it should be 150%.

[Nokia]

I'd definitely agree with that in respect to policies, courtesy, honesty, and the like. However, you can't expect everyone to have the same level of knowledge.