Manufacturer Warranties and Protection Plans

[bgirl]

well just went to best buy and had the worst supervisor slash manager tell me that bust buy workers lied to me befor christmas because i told him my warranty said my item could be replaced and that the representative told me , also and he said well he lied to you , icant even believe he told me that best buy should at least hire people that make them look good im considering shoping else where from now on.

[bgirl]

totally have to agree its a shame anymore , you spend your hard earned money and to top it off, you have to deal with idiots at customer service sheesh thought you needed a diploma towork at minum wage jobs, mcdonalds requires it why dosnt best buy lol

[bgirl]

wow well dont no what best buy on this earth you go to cuz it seems like there rep is not good these days. by the list of complaints i see , and i no you cant please everyone but bygalee, they can atleast tell there workers to be polite.

i feel bad that you have to work for them. i would rather purchase from walma** these days they atleast are extremly polite.

[Helo4517]

You all might feel bad for him working at Best Buy, but at least he doesn't generalize thousands of people trying to make a living into one stereotypical, minimum wage making, rude, and apparently stupid imagining of a Best Buy employee.  If you have nothing better to do than to sit on here and complain about how a company didn't pay for every little thing that went wrong with YOUR personal property that they HAPPENED to sell you, then I am very sad for you.  The GS agent on here is apparently very lucky to have such an optimistic attitude, despite all of your sad and miserable attempts to get him down.  Keep hangin in there, agent.  I'll take the BTP over the manufacturers warranty anyday.

[CrimsonRain]

Ladies and gentlemen, let's have a round of applause for the product of the American education of English.

[Markus]

You replied to your own message twice? And let me understand this, you believe you need a diploma to work at minimum wage jobs? What? Mcdonalds has required it? False.

You want high education requirements for a retail store like BB? Fine. But to make up for the wages they might have to pay, they'll have to mark up products 20 dollars on each item? That cool with you? I swear...never happy...

[Nokia]

I believe she was referring to McD's requirement of a high school diploma if you are not currently attendying school, which is correct. According to their corp. offices, they will not hire dropouts.

All three of her posts were transplanted from another thread, so I believe she was replying to other people in that thread. Since her replies had nothing to do with the thread, and added nothing, they were moved to their own thread, assuming she has a concern she needs addressed.

That being said, she was on the site a total of 36 minutes, and hasn't signed on since she registered, so it's likely this was a hit-and-run whiner, and she won't be back. As such, let's stop replying to this and let it die like it deserves.

[Aaron-BBY Community Connector]

Hey bgirl,

Based on what you mentioned in your original post, it sounds as though your product is covered by Geek Squad® Black Tie Protection (GSBTP).  Unlike the Product Replacement Plans (PRPs) we offered prior to 09/14/2008, all GSBTP plans require that repairs be sought before an in-store exchange can be provided.  Without additional details regarding your purchase, of course, it’d be difficult to determine exactly what your service options should be.

I’d like to take this opportunity to gather some information, so please make sure to check your private messages.  You can check your PMs by signing into the forums and then clicking on the letter icon in the upper right-hand corner of the page.