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Nevaeva16
Posts: 3
Registered: ‎12-23-2008

Questions on Replacement Plans??

I have a Product Replacement Plan for two years on my 1st generation ipod touch. I bought it December 2007 and I just recently lost it November 2008. But before I lost it, in September 2008 I had to use my replacement plan to get another ipod so the serial number that is on my receipt would be different but I do have the geek squad receipt from when they gave me another one.How could I go by getting another one?? Would I be able to pay a deductible but not the full amount to get another one even though I have a two year protection plan on the ipod?? Also if there is a process to get another, which would be the best way of doing that and does Apple give a plan that does cover stolen products??

 

Thanks in advance

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John-BBY
Posts: 578
Topics: 26
Kudos: 51
Solutions: 36
Registered: ‎09-29-2008

Re: Questions on Replacement Plans??

Hello Nevaeva16,

 

Thanks for contacting us here on the forum.  The answer to your concern can be found here. If there's anything else we can do for you, please let us know!

John|Community Connector | Best Buy® Corporate
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