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Khrys_24
Posts: 2
Registered: ‎11-17-2010

Playstation 3 PRP

Im thinking of buying a PS3 but I want to know if Best Buy still has the Product Replacement Plan?

How does that plan actually works?

Say, i've been using the system for a couple months, then all of a sudden it freezes a lot during games, and sometimes ,not even read disc. So can i just go to best buy and would they replace it for a new one?

I've also read about the Black Tie plan. And read about, if the system still qualifies for fix and or exchanges, they will exchange it for a refurbished one and that, you'll only get a new replacement when you've used up your 4 repairs or something like that.

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New Member
Khrys_24
Posts: 2
Registered: ‎11-17-2010

Re: Playstation 3 PRP

Also, do any of those have like an accidental coverage?
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RealGeorgeW
Posts: 7,505
Topics: 543
Kudos: 767
Solutions: 289
Registered: ‎02-12-2009

Re: Playstation 3 PRP

PRP's are not longer offered, Geek Squad Black Tie Protection is what they're called now.

And no, none of them have accidental coverage, they never have.




If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.

I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.
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Community Veteran
Posts: 13,698
Registered: ‎04-13-2009

Re: Playstation 3 PRP


Khrys_24 wrote:

 if the system still qualifies for fix and or exchanges, they will exchange it for a refurbished one and that, you'll only get a new replacement when you've used up your 4 repairs or something like that.


This.

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