Manufacturer Warranties and Protection Plans

[9aj9]

this isnt really a big deal, i'm just curious.

i recently shipped back my item under the PRP replacement plan.  the item was received

last week, and now the status is showing as "PAID".  does that mean that my gift card was actually mailed?  it was showing "COMPLETED" and i thought that meant it was complete, or what not, but now it's showing "PAID".

...not a big deal, i guess it will get here when it gets here, but just wondering if that means that it was mailed

or what not.

thanks!

aj

[Elizabeth-BBY Community Supervisor]

Hi 9aj9!

I've asked John, one of our Community Connectors, to see what he can find out about your gift card.  You'll hear from him shortly!

Thanks for posting!

[John-BBY Community Connector]

Howdy 9aj9,

I’m sorry to hear that you had problems with your product, but glad to hear that your replacement gift card seems to be processing!

I’ll be happy to look into this for you, but I’ll need a bit more information so please watch for a private message from me.  To check your forum inbox, please sign in with your user name and password and click the envelope icon in the upper right.

I look forward to hearing from you!

Regards,