03-24-2012 09:49 PM
Hi, I'm trying to retrive an old online reciept. I try going on bestbuy.com and look at order status but I don't remember the order number, try viewing the last year order status but show "no order found". My ps3 seem to died out today and I need a reciept to send in for warranty which I don't have. Anyone can help me on how I can retrieve my old reciept it should be less than a year old since I bought it in nov 2011 with my bestbuy cc. Please help!
03-24-2012 09:50 PM
To obtain a copy of a receipt for your records or for returns, exchanges, warranty, or service plan work, you may do any of the following.
1) Call 1-888 BEST BUY
2) Go to your local store/call them
3) Wait here and typically within a few business days a Connector will be on to assist you.
Generally, in order to find a copy of your receipt, this information may be needed.
- Name or purchaser
- Phone number used during purchase
- Reward Zone number
- Credit Card used for purchase (if a recent purchase within a few months)
They may need other information and if they do, they will ask. Generally, if you gave them your information for Reward Zone, Service Plan purchase, Subscription purchase (anti-virus, Geek Squad Tech Support, etc.) or if you paid with a credit card, then they should be able to find that information for you.
03-24-2012 11:13 PM
03-26-2012 12:56 PM
03-27-2012 03:21 PM
Thanks for posting on the forums!
I’m so sorry to hear your PlayStation 3 has not been working lately. I’d be disappointed if my system went out to! Using the email address that you registered on the forums, I was able to locate your order number and I am working on getting a copy for you. I will let you know when I am able to send it your way.
If you have any questions, please let me know!
03-30-2012 02:25 PM