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New Member
moogoo112
Posts: 4
Registered: ‎02-23-2012

Need assistance with retrieving an old receipt from online order.

[ Edited ]

My plasma tv crapped out on me after warranty ended but now they are offering an extended warranty due to class action lawsuit and i need the receipt.  I was wondering if anyone would be able to help me retrieve a very old receipt.  Order Date: 09/24/2008
Order Number: {removed per forum guidelines}

for a 50" samsung plasma.  Thank you.

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Contributor
Bagman
Posts: 380
Registered: ‎09-15-2011

Re: Need assistance with retrieving an old receipt from online order.

You should be able to go into the store you purchased it at with the info you have and ask for a duplicate at the customer service counter, If online purchase call.

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Sean-BBY
Posts: 1,234
Topics: 9
Kudos: 72
Solutions: 52
Registered: ‎07-30-2009

Re: Need assistance with retrieving an old receipt from online order.

Hi moogoo112,

 

Thanks so much for taking time to contact us on the forums about wanting to get the receipt information for the television you bought back in 2008.  I can certainly look into it for you and see what can be done.

 

I am trying to locate the order and because it is a bit older, it will take a bit research.  I will be sending a private message when I have more details for you about the order.  To check your messages, you must be logged into the forum and click on the envelope icon in the top right corner.

 

Regards,

Sean|Senior Social Media Specialist | Best Buy® Corporate
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New Member
moogoo112
Posts: 4
Registered: ‎02-23-2012

Re: Need assistance with retrieving an old receipt from online order.

ok thank you very much, any help would be appreciated.
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New Member
moogoo112
Posts: 4
Registered: ‎02-23-2012

Re: Need assistance with retrieving an old receipt from online order.

any updates or its a lost cause?
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Sean-BBY
Posts: 1,234
Topics: 9
Kudos: 72
Solutions: 52
Registered: ‎07-30-2009

Re: Need assistance with retrieving an old receipt from online order.

Hi moogoo112, 

 

I was able to get a copy of it and it has been emailed to you via the address you registered on our forums with.

 

Thanks so much,

Sean|Senior Social Media Specialist | Best Buy® Corporate
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New Member
moogoo112
Posts: 4
Registered: ‎02-23-2012

Re: Need assistance with retrieving an old receipt from online order.

thanks alot u guys are awesome!! really appreciate it. so helpful

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