Manufacturer Warranties and Protection Plans

[LILDOGGY34]

So I got an IPod Touch 4G and It got Jailbroken so what happened it did some malfunction and it froze I couldn't turn it off or do anything. So I just let it die the battery and when I charged it the screen turns whit at the Boot Logo. What if outside I dropped it on purpose and take to best buy and get service to get a new one. Because the cashier said if you get the warranty like if I dropped it they won't even try to fix it they would just give me the money to buy a new one. And I'm set

[Jimmienomam]

Wow that's just sketchy...

[hydrogenwv]

This, my friends, is why Best Buy can't just take the customer's word. As you can see above, there are customers that will do whatever it takes, including FRAUD and LIES, to get what they want.

[Justin-BBY Community Connector]

Hello LILDOGGY34-

Welcome and thanks for posting!

I would recommend that you take your purchase receipt, valid photo ID and this iPod Touch back to your local Best Buy for additional services. They will have to inspect your iPod Touch and most likely from what you described, it may have to be sent off for service. 

Regards,