Lost Warranty Receipt-Possible to Exchange Product?

swy25 · 02-05-2012

I bought Beats In-Ear Headphones by Monster. I bought it during the summer and at purchase, i bought a 1 or two year warranty.

Recently, one of the buds stopped working. No sound comes out of one of them. I need to exchange it.

however, i can't find the receipt that has the warranty on it.

is it possible to exchange my product still?

CrystalWoW · 02-04-2009

They can look it up for you. Just bring the headphones into the store and they will look it up.

Crystal
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Blake-BBY · 08-15-2011

Hello swy25,

Welcome to the forums!

I’ll need more information before I can locate your receipt and Geek Squad Black Tie Protection plan. I’ll be sending you a private message. Make sure you’re logged in, and click on the envelope icon on the upper right-hand corner of the page to check your forum inbox.

Thank you for reaching out to us and I look forward to hearing from you.

Blake

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