Manufacturer Warranties and Protection Plans

[swy25]

I bought Beats In-Ear Headphones by Monster. I bought it during the summer and at purchase, i bought a 1 or two year warranty. 

Recently, one of the buds stopped working. No sound comes out of one of them. I need to exchange it. 

however, i can't find the receipt that has the warranty on it. 

is it possible to exchange my product still?

[CrystalWoW Community Veteran]

They can look it up for you. Just bring the headphones into the store and they will look it up.

[Blake-BBY Community Connector]

Hello swy25,

Welcome to the forums!

I’ll need more information before I can locate your receipt and Geek Squad Black Tie Protection plan.  I’ll be sending you a private message.  Make sure you’re logged in, and click on the envelope icon on the upper right-hand corner of the page to check your forum inbox.

Thank you for reaching out to us and I look forward to hearing from you.