Manufacturer Warranties and Protection Plans

[suburban]

Hello, I was wondering if it is possible to get a copy of a lost receipt and how I would go about doing this.

Thank you

Chris

[hockeycanuckjc Trusted Contributor]

It depends on how you paid for it. Usually a reward zone number or a credit / debit number can be used by employees to look up an order, if you paid cash, good luck because its the most difficult of order lookups unless you are dead on for the date and time purchased.

[Elizabeth-BBY Community Supervisor]

Hi suburban,

I've asked Karina, one of our Community Connectors, to reach out to you and give you some options.  You should be hearing from her shortly.

Thanks,

[Karina-BBY Community Connector]

Hi Chris,

Welcome to Best Buy® forum, thank you for posting your concern. I be happy to help you locate you receipt. I am sending you a private message requesting additional information from your purchase. To locate your private message, first make sure you are logged-in onto the forum and then select the envelope icon on the top left right corner.

I look forward to helping you find your receipt, please respond as soon as possible,

[RealGeorgeW Emerging Expert]

This is one of the easiest things to answer

If you're close to a store, go there and they can look up your purchase history using Customer Contact Manager.

If you paid with a credit/debit card they can also look it up by that.

OR if you bought a service plan on whatever you bought, it can also be looked up on that method.

Again, easiest way is just to go to a store and go to customer service.