Hello Isthon,
Welcome to the forums!
If you purchased a Geek Squad Black Tie Protection plan, then it should be on the receipt. If you don't have the receipt, I'll be happy to locate it for you. I’ll be sending you a private message. Make sure you’re logged in, and click on the envelope icon on the upper right-hand corner of the page to check your forum inbox.
Thank you for reaching out to us and I look forward to hearing from you.
 | Blake | Community Connector | Best Buy® Corporate |  |  |