Manufacturer Warranties and Protection Plans

[mvnerisantos]

I have international warranty and i want to know how can i use it? I'm from Brazil, what number do i need to call?

Thanks

[Nokia]

http://www.forums.bestbuy.com/t5/Manufacturer-Warranties-and/International-Coverage-Geek-Squad-Black...

[mvnerisantos]

Nokia, the phone number is wrong when i call from Brazil.

I tried 55 1 800 556-56565

Marcos

[Karina-BBY Community Connector · Accepted solution]

Hello mvnerisantos,

I apologize if you having an issue connecting with NEW through our international phone number, I would suggest that you email them at this point, while we currently look into the phone issue.

To email NEW and request service under your Geek Squad Black Tie Protection Plan, email: BestBuyMgmtIssues@newcorp.com. Please be sure to include the following: (1) Your name; (2) telephone Number; (3) GSBTP number ; (4) make and model number; (5) Description of problem; (6) current location (please be specific).

Good luck