08-04-2009 10:25 AM
I wanted to know if they are extending the recall on the Insignia 26 inch TVs. I have a NS-26lcdA mfg date 2007 which I have found does not qualify for the recall. Only had a 1yr mfg warranty. (btw)(The new ones have a 2yr warranty) This TV does not have picture or sound only the green power light comes on the front. I purchased the TV for around $329 18 months ago. I called Geek Squad they said it would be 2-4 weeks to get estimate. I didn't want to wait that long so I took it to a local TV repair shop. They said it was the power supply and would be 250-300 to fix it. WHAT! I paid that much for it? Im pretty sure Im out of luck. Im so disappointed it only lasted 18months. I still have 15yr old CRT tvs I paid $100 for... Thanks for Listening
Solved! Go to Solution.
08-04-2009 10:28 AM
I am assuming you have already called (800) 233-0462 to confirm that your TV is not part of the recall?
08-04-2009 11:03 AM
08-04-2009 02:48 PM
I called the number you provided and an automated voice said unless the model number is IS-LCDTV26 you need not proceed. I held on the line and talked with a rep somewhere who just repeated the automated message.
Outta Luck again.
08-04-2009 02:52 PM
08-21-2009 03:47 AM
How was this solved? If a 1-800 number doesn't do it that is the end?
Let me actually help you out! Do not throw your TV out just yet. With very little research and a little know-how you should be able to fix it yourself for much cheaper than the price of a new one. Lets not put more junk in our landfills from lack of quality information!
First off it is only going to be one of four things (typically) that could be wrong with your TV. Power supply, Inverter (powers your backlight), a bad capacitor (very common) or the CCFL's ( the back lights). You can find these things on the popular online bidding sites from people who have shattered their screens and what not for cheap.
If you are willing to open up your TV and take a gander at all the little capacitors that are in there you may see one that has bulged out a bit or the top may have a hole in it where it exploded. These are less than a dollar per. and with a 5 minute instruction on how to de-solder and soldering you will be back in business for less than ten dollars and one hour of your time (ten minutes soldering, 45 minutes getting the back off your TV). Check your voltage with a multi-meter on the capacitors before you touch them as they tend to hold a bit of a charge, it won't kill you but it will let you know it is there (if you have not played with these before I would suggest researching these too).
It sounds like your power supply went out. If that be the case you should first check and see if there are any fuses on the board (power supply will be traced from where your power cord enters the TV). If there is a fuse or fuses pull them out and test them with a multi-meter to see if they are good. If you find that they are all good then you need to get a "new to you" power supply from one of those sites that things are aquired from (I would use the name of said sites but for some reason BB doesn't like that). If they are bad you just saved yourself a whole lot of misery, get some new ones and get on with loving your TV again.
A good way to test your Inverter is non-invasive and only involves a multi-meter. Visit this site and he will show you how to get it done.
CCFL's may be the most dificult to find/replace but this too can be done. If after some tinkering and some resaerch you find that this is what it comes to be prepared to do an operation on your Tele.
Again take a look around the net before you venture in and be as prepared as you can before doing anything. You should not be scared to open up your home electronics, you should just be informed about "best practices" when dealing with things that you are unfamilar with.
After you fix your TV go to Best Buy and spend that money that you where going to spend on a new one on some new PS3 games as a reward for yourself!
09-18-2009 12:21 PM
I took the back off the TV and removed the what I think is the power board. I looked at the board and there does not appear to be any burned or popped capacitors. If you think my issue is probably the power board then I am willing to try and buy a replacement board. I found a BB parts site and the board it $47.