Manufacturer Warranties and Protection Plans

[Nokia]

Ah, then I am pretty sure they do not count towards No Lemon.

[Amnak]

someone is still contacting me right? 

[Nokia]

Yes. However, the Community Connectors don't work on weekends.

[Amnak]

thank you i should have known .... they have days off too.

[Miranda]

Good news is, today is Monday, so I'm positive it will get noticed by a community connector today.

[Amnak]

There is always a bright side.

[Miranda]

Indeed....

Great. Now I have the song from Monty Python stuck in my head....

"Always look on the bright side of life..."

[Dorothy-BBY Community Supervisor]

You should hear from Jacob soon! 

[Jacob-BBY Community Connector]

Good morning, Amnak.

Thanks for your patience in my response – I really appreciate you posting your feedback here.  I can see how vital it is to have your number one tool for graphic design in a completely working condition.  I’m sorry to hear that we have been unable to do that.

In looking at your entire repair history, I show two service orders.  One created 9/21 and the other created 10/5.  In regards to your service plans no lemon coverage, it would not qualify since we are not on our 4th repair.  However, I encourage you to return it to the store to have it sent out again.  If you let me know as soon as your drop it off, I will work with the store and service center to have the repair performed quickly.

I know how frustrating it is not having a working laptop as I heavily depend on mine.  I’m hoping to bring this to a close for you as soon as possible.

Regards,

[Amnak]

Hi I'm at Best Buy now I just turned in my computer. Thank You.