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Customer2323
Posts: 1
Registered: ‎03-18-2012

I purchased warranty, but lost documentation...

It's all in the title, people. I bought lifetime warranty for my Kodak digital camera a few years ago and am now having a few issues with my camera. I came home and started looking through my electronic boxes and stacks of important documents and I can't find my Kodak stuff anywhere.

 

I guess my question here is, will I still be able to redeem the warranty I've already paid for, even though I can't personally prove it?

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Mbrguy
Posts: 5,131
Topics: 127
Kudos: 541
Solutions: 209
Registered: ‎07-04-2010

Re: I purchased warranty, but lost documentation...

They may be able to look up the receipt at the store, or a Community Connector should be on within a few business days to address this and they may be able to look that up.

 

What kind of "warranty" did you purchase and where did you purchase it from?  I wasn't aware that Best Buy sold any sort of "lifetime warranty" so I'm just curious.

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Blake-BBY
Posts: 1,004
Topics: 1
Kudos: 44
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Registered: ‎08-15-2011

Re: I purchased warranty, but lost documentation...

Hello Customer2323,

 

Welcome to the forums!

 

I'm sorry to hear that your Kodak digital camera isn't working.  I'll be happy to locate your receipt, but I'll need more information.  I’ll be sending you a private message.  Make sure you’re logged in, and click on the envelope icon on the upper right-hand corner of the page to check your forum inbox.

 

Thank you for reaching out to us and I look forward to hearing from you.  

 

 

Blake|Community Connector | Best Buy® Corporate
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