12-19-2011 06:03 PM
I dont see how the most comparable to this tv
I think this t.v is the one the manager were refering to that was actually most comparable, because it is an 55 LG with bacllit LED and 240Hz refresh rate.
And as you can all but one of the LGs are more expensive than what they gave me.
If you don't want to acknowledge the fact that these are more comparable than any other tvs because they are the same brand, then acknowledge that they are more comparable because they came out of the same factory.
But they said that if I went back today they would give me credit for this tv, so I should be happy?
12-19-2011 06:42 PM
When an item is replaced with a Comprable model, They compare specs. Size, resolution, refresh, features. You can get nothing less than what you paid for. You posted your TV and a few other links. Here is what I see.
Features: LED, 240hz
You were offered a TV with...
Size: 60in (Better)
Resolution: 1080p (Same)
Features: Plasma (comprable) 600hz (Better)
You got $1499 to replace the TV, which was more than you should have (as has ben pointed out before) and can get that toshiba you linked to.
Every TV you posted a link to has 3D as a feature. Not part of your original TV and a very huge step up in features.
12-19-2011 07:14 PM
Haha wow someone actually trying to defend how that was actually right, when it is so clearly wrong? please.
A plasma is not comparable to an led other than the fact that the are by definition tvs. Completely different technology, there fore the 600Hz is not comparable to the 240Hz, but obviously you guys aren't good with comparisons..
Just wondering, what are the requirements to work for the geek squad? Do they require any kind of Bachelor's degree? or and kind of post high school education?
12-19-2011 07:30 PM
Please, insult my intelligence. I don't feel it necessary to post in my signature my level of education. (more than HS)
I sold TVs for years, the only difference between Plasma and LCD/LED is the technology behind it. Sure there used to be a difference, because of the glass in front of the screen on plasmas that made it more reflective. That has now been changed. Plasma TVs used to have darker blacks than LCDs but that has been eliminated with LED and other technological improvements in that area. So yes, when it comes to Plasma VS LCD/LED, there really isn't a difference.
Regardless, you got your resolution, I hope you enjoy your new TV.
12-19-2011 11:46 PM
The Basics: What's the Difference Between LCD, LED, and Plasma?
The three technologies are vastly different, particularly how each the screen is lit. In plasma HDTVs, the phosphors that create the image on the screen light up themselves, and don't need any backlighting. For LCD HDTVs, however, the liquid crystal screen does not illuminate, requiring a separate light source. That's where the difference between "regular" LCD screens (also known as CCFL-backlit LCD) and LED-backlit LCD screens (also known as LED-LCD, or just LED screens) come in. Traditional LCD HDTVs use cold cathode fluorescent lights (CCFLs) to illuminate the screen. CCFLs are similar to the fluorescent lights you might see in your lamps and overhead light fixtures. They use a charged gas to produce light. LED-LCD screens, like their name implies, use light emitting diodes (LEDs) to illuminate the display.
The tech behind it. They both display your image in 1080p, and the advances in the technology is making the differences in the picture quality negligable. Better darks in plasma, not reflective screen on lcd/led, image burn in and so on.
How good the picture looks, especially if you're a videophile or a cinema fanatic, is the most vital aspect of any HDTV. Specifically, peak white and black levels determine how detailed a picture can look on a screen. Poor white levels mean fine details can get washed out in bright scenes, while poor black levels mean shadows swallow up parts of the picture in dark scenes. A very wide gamut from dark to light lets the HDTV show the tiniest details, regardless of how bright or dark the movie gets. In our tests, we measure white and black levels by luminance using a chromameter. A mediocre HDTV might produce black levels of 0.05 to 0.07 cd/m2, while an excellent HDTV might offer levels of 0.01 to 0.03 cd/m2. Historically, plasma HDTVs have produced the best black levels, specifically the now-defunct Pioneer Kuro HDTV brand. The Kuro's screen got so satisfyingly dark that it remained a popular HDTV for enthusiasts long after Pioneer stopped making the sets. The domination of plasma in this field, however, is over. Our current Editors' Choice HDTV, the LED-based LG Infinia 47LW5600, puts out only 0.01 cd/m2, the best level we can measure. That any LED-backlit LCD can get that dark shows how far the technology has come.
White levels don't matter quite as much as black levels, because it's more difficult for screens to show fine details in shadows and easier to crank out very bright whites with backlighting, but they can still matter. At this, LED backlighting again triumphs. The Panasonic TC-L42E30 reaches a staggering 473.50 cd/m2 white levels with modest 0.04 cd/m2 black levels. It completely (and literally) outshines the Panasonic TC-P50ST30, its plasma HDTV cousin that puts out only 107 cd/m2 peak white while offering a slightly better 0.03 cd/m2 black level.
Here is the article.
12-21-2011 02:38 AM
Jeez everybody, lay off the guy. The credit given to you by Best Buy is definitely not adqeuate and the TV was not comparable. A crappy bargain-barrel plasma like the Panasonic S30 is definitely nowhere near the TV that the 55LH90 was, even though his TV is two years old. He shouldn't be made to take a plasma when he originally had an LED; they are completely different techologies that produce an entirely different image. His LG 55LH90 was one of the best sets of 2009 and was a direct LED-backlit set with local dimming. LED-backlit sets are a rarity these days, and unlike previously mentioned that "comparable" Toshiba is edge-lit, NOT backlit. If you paid ~2,200 for your LG, then that is the credit you should receive. The next most comparable TV carried by Best Buy would be a Sony XBR-55HX929 which would exceed the price of your initial LG by about $700. The Sony is the ONLY 55" direct-LED backlit set with local dimming that Best Buy carries. LG still makes one, the LW9800, but BB does not carry it. The only other LED-backlit set BB carries is the 60" Sharp PRO-X5FD, which retails for $5500.
It seems to me that your problem is hinged on the unwillingess of the managment of your local best buy to understand that the technology in your LG has actually appreciated rather than depreciated and that there simply is no comparable model. A cheap plasma is a poor excuse for a comparable replacement. The "comparable SKU finder" in Best Buy's computer is usually pretty inaccurate.
04-10-2012 08:04 PM
Yes! I just heard good news today! Best Buy might go out of business!!!
I hope all you no-nothings that kept telling me i was wrong lose your jobs!
Now i can use my gift card at BB's liquidation sale so I can finally get the t.v. I should have gotten!
I guess Best Buy's shadiness and poor customer service is finally catching up to them.