Manufacturer Warranties and Protection Plans

[edarbuckle]

Hi-in 2006 I purchased a viper remote start for my car and there is a lifetime warranty on this alarm/remote. 

The alarm is not working and in order for Best Buy to take a look at it and have it covered under the warranty, they are asking for a receipt from the best buy where the alarm was put in?  It has been 6 years and I'm not sure I can find it. 

What can I do?  Thanks for any information!

Edward {removed per forum guidelines}

[hydrogenwv]

If you a) Paid with plastic, b) Bought a protection plan, or c) linked it to a reward zone account, they should be able to look up the receipt and get you a copy. You can wait here for a Community Connector, call Best Buy's toll-free #, or go into the store. 

If you paid with cash, and remember which register/time/date it was purchased, they MAY be able to look it up in the store.

[Ryan-BBY Senior Social Media Specialist]

Hello edarbuckle -

Marti from our Social Media team, will be reaching out to you regarding your receipt lookup. Thank you for your continued patience!

[Marti-BBY Community Connector]

Hello edarbuckle,

I'd be happy to help out in trying to locate your receipt for the Viper purchase in 2006. I tried to do an initial search based on the email associated with your information here, but nothing came up.

Can you please send me a private message with your personal information including full name, address, phone and any other email address we might have on file. Let's start with that and see if I can locate it for you. 

To send me a private message, please click on the link to the right of my signature line. Once I get your information, I'll see what I can do to find the receipt. 

Thank you,