Manufacturer Warranties and Protection Plans

[User126431]

I returned a camera this past weekend (12/31/11 at 13:57) and experienced the WORST customer service girl I have ever seen! RUDE. BB can thank thier employee that day (girl) with the lepard flower hat thing on her head for never shopping there & recieving our $$ ever again.

First we were waiting on line- no one wanted to help us. 2 females employees standing there. Finally the one with a snotty "I'll take you" calls us over. After a quick return she throws the reciept on the counter and WALKS AWAY..... No thank you, no we are done here....just rudley walks away..... THE GIRL SHOULD BE FIRED JUST FOR HER RUDENESS. Let me know if her employee ID is on my return reciept and I will be more than happy to give it to you.  Perhaps its {removed per forum guidelines} ?

[Ryan-BBY Senior Social Media Specialist]

Hello User126431 -

Marti from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[Marti-BBY Community Connector]

Hello User126431,

I'm so disappointed to hear about your experience at one of our stores. There is never an excuse for poor behavior such as you described. I would like more information regarding this experience and would ask that you send it to me in a private message. We don't want personal information posted on the forum.

Please send me your name, address and email address we should have on file. I would appreciate the Customer Service Pin number from the receipt of your purchase and return as well. I'll be looking out for your personal message to me. To send it, please click on the link to the right of my signature line.

Thank you.