Manufacturer Warranties and Protection Plans

[baldasso]

Hello, Let me introduce, my name is Bruno and I live In Brazil,

Last years I bought a Blu-ray in Orlando best buy store, and last week my player doesn't turn on.

What assistance in Campinas - Brazil, I can take for fix?

After that, I Will pay my player and I fill the information in site http://bbyintl.com/ClaimForm.asp ???? And you reimburse me? because

I bought a black tie assurance for 2 years...

I'm waiting your response asap.

Thank you!

[Mariel-BBY Community Connector]

Hi baldasso,

Thank you for your post. It looks like someone should be reaching out to you via email from Twelpforce to help get this resolved. I encourage you to communicate over email and thank you for your patience.

[baldasso]

Anybody answer my question??? Why???

[Xanthis]

It can take 3 - 5 business days for someone associated with these forums to respond.