05-04-2009 09:56 PM
Okie, here's the deal. I was listening to my 80 gb iPod classic one night when it fell off my desk and onto my tile floor. It stopped working (the red x of doom). No biggie. I knew I had the product replacement warranty. I have a three year warranty, and i'm not even done with my first year. The problem is that tonight I went to go grab a book off a shelf (blindly). I had forgotten that I put it up there for "safe keeping" from my 1 year-old. So yeah, it fell on the ground once again. There is no change in the performance (not really any performance anyway), but there is now an appalling dent in the top left corner.
Am I still elligible to receive my warranty? This is really frustrating for me, someone who takes really good of his electronics.
Any information about this would be greatly appreciated.
05-04-2009 11:09 PM
You most likely have a service plan, not a replacement plan.
Your PSP isn't void, but if you send it in for a problem, there is a chance it could be determined to be due to physical damage because of that dent.
05-04-2009 11:13 PM
05-05-2009 05:40 AM
the way it was explained to me when i bought the warranty is that it was two years. I said three years because the manufacturer warranty is one year itself.
do you think i'll be okay? or am I up a creek?
05-06-2009 03:07 PM