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ak77
Posts: 1
Registered: 02-16-2010

Duplicate Receipt

I bought a Toshiba Laptop from Irving, Texas during my visit to US in June 2009. Now, I'm in India & it's HDD has started giving problems; the receipt I have is not completely readable though I can make out few details like the date/time of purchase & reference #.  Can I have the duplicate receipt from Best Buy through email?

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Community Veteran
Posts: 13,698
Registered: 04-13-2009

Re: Duplicate Receipt

How did you pay for the item? Try to remember if you did one of the following:

  • Paid with credit or debit
  • Used a RewardZone card
  • Purchased a service plan on the same receipt

If none of the above are true, your receipt will most likely not be able to be located. To begin the receipt-locating process, you can do one of the following:

  • Call 1-888-BESTBUY
  • Wait for a Community Connector to respond here
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Josh-BBY
Posts: 784
Topics: 31
Kudos: 51
Blog Posts: 3
Solutions: 38
Registered: 09-19-2008

Re: Duplicate Receipt

ak77,

 

Hello, thank you for posting your question to our forum.  I was sorry to read that you have problems with your hard drive. We do have the ability to look up receipts as Nokia states in the above post. I would be happy to try to look up any details that we have on your purchase. In order to begin the search I have sent you a private message.

 

To access your private messages please make sure you are logged into the forum. Then click the link that looks like an envelope in the upper right hand corner of the page. I look forward to working with you!

Josh|Community Connector | Best Buy® Corporate
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