Manufacturer Warranties and Protection Plans

[maverick]

After many failed repairs, I need to cancel all of my extended service plans with Best Buy. Is there a simple process for canceling them or is it a hassle like getting something repaired.

Any assistance would be appreciated that would expedite this process.

[rutgers456]

you may have trouble if its over the return policy period. You will not get your full refund if it is over the return policy. The plan price EX lets say its 100 for a 2 year warranty. will be divided by the months. So 100 divided by 24 would come out to be about 4 dollars a month. Each month the warranty is over the return policy the money gets deducted from the price. If you bought the warranty in sepetmber and returned it now about 16 dollars will be deducted from the 100

[maverick]

Considering what I have gotten in regards to something being repaired, or lets say an attempt to repair, was completely worthless, so anything I can get back is dollars ahead.

I have learned a valuable lesson to never buy another service contract from Best Buy!!

Thanks

[Elizabeth-BBY Community Supervisor]

Hi maverick,

There are two ways you can cancel a service plan:

1) Take your purchase receipts & Performance Service Plan (PSP) or Geek Squad Black Tie Protection (GSBTP) documentation to any store.  They will process a pro-rated refund for the time remaining on each of the plans.

2) Mail a copy or your purchase receipts & PSP or GSBTP documentation, along with a signed cancellation request listing the PSP brochure numbers you'd like cancelled to:

  AIGWG

  Attn: PSP/GSBTP Cancellations

  PO Box 9312

  Minneapolis MN 55440

Obviously, going to the store is the fastest way to process these cancellations. 

Let us know if you have any further questions!

[maverick · Accepted solution]

Elizabeth,

Thank you for your options on canceling my service plans. I went to the store today, was in and out of there in minutes with everyone of my service contacts canceled.....

It seems that the associates must get lots of practice doing this task as this was the best experience ever with Best Buy, unfortunately it will be the last.

Thanks again,

Maverick