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MyFavBB
Posts: 2
Registered: ‎02-26-2009
Accepted Solution

Can my Xbox 360 be protected?

 

Hi,

 

My question is quite simple and yet quite different than most of the ranting going on here.  So... here it is:

 

I am looking to buy a new Xbox 360 Pro system from Microsoft.com because I have an enormous discount at their site.  While I like Microsoft and think they make pretty reliable product, I would like to purchase a Geek Squad Black Tie Protection plan for it.  Can I do this? 

 

I always buy protection plans for all of my technology stuff (all of it I buy at Best Buy, I trust them). 

 

Can I bring in a brand new, never-opened Xbox and have them apply a protection plan to it?  This way I would get the savings from Microsoft and the protection of Best Buy.

 

Thank You in advance for your help!

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Elizabeth-BBY
Posts: 2,929
Topics: 205
Kudos: 198
Solutions: 184
Registered: ‎09-18-2008

Re: Can my Xbox 360 be protected?

Hi MyFavBB,

 

You may only purchase a Geek Squad Black Tie Protection Plans for products purchased at Best Buy.

 

Hope you enjoy the Xbox360 - my fiance is talking about getting one so he can play Streetfighter 4!  :smileyhappy:

 

Cheers,

Elizabeth|Community Supervisor|Best Buy® Corporate
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New Member
MyFavBB
Posts: 2
Registered: ‎02-26-2009

Re: Can my Xbox 360 be protected?

Amazingly fast reply thank you! 

 

Just to be 100% clear, even if Best Buy carries the exact same item they could not allow me to purchase a plan?

 

Heck, I'm willing to pay double price for the protection plan w/BB considering the savings I get at Microsoft.

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Elizabeth-BBY
Posts: 2,929
Topics: 205
Kudos: 198
Solutions: 184
Registered: ‎09-18-2008

Re: Can my Xbox 360 be protected?

Hi again!

 

Sorry, even if we sell the same item, we can't sell you a plan for anything purchased elsewhere.  I do appreciate your willingness and excitement for buying a plan to cover your Xbox360, but you'll have to choose which benefit is more important - the savings or the protection.

 

Hope this helps!

Elizabeth|Community Supervisor|Best Buy® Corporate
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