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Manufacturer Warranties and Protection Plans

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scott22xx
Regular Member
scott22xx
Posts: 27
Registered: ‎11-23-2010

Re: SIX WEEKS NOW!!! STILL WAITING!!!!

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‎12-19-2010 12:34 PM

Last Friday(12/17), after 44 days of waiting and hours of my time wasted, my phone was replaced with a new one.
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scott22xx
Regular Member
scott22xx
Posts: 27
Registered: ‎11-23-2010

Re: SIX WEEKS NOW!!! STILL WAITING!!!!

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‎03-20-2012 09:33 PM

I haven't been back to Best Buy since 2010!!! I Only buy from AMAZON now!!! hahaha
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Mbrguy
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Re: SIX WEEKS NOW!!! STILL WAITING!!!!

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‎03-20-2012 09:43 PM

scott22xx wrote:
I haven't been back to Best Buy since 2010!!! I Only buy from AMAZON now!!! hahaha

Congratz, here you go.

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I DO NOT work for Best Buy. I used to be a Geek Squad Agent for 2 years and this is why I am well versed on their policies and procedures, but I do not work for them anymore. My posts are my own opinions and do not represent any opinions of Best Buy. If you do not like my posts, and want to report me, you can do so by clicking this link and reporting me to the moderators.
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Ryan-BBY
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Re: Black Tie Cell Phone Insurance = Bad news!

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‎04-30-2012 10:43 AM

Moved: http://forums.bestbuy.com/t5/Manufacturer-Warranties-and/Re-Black-Tie-Cell-Phone-Insurance-Bad-news/m-p/508229#U508229

This topic has been moved to its own thread under the board Manufacturer’s Warranty and Protection Plans for further review.

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tex
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tex
Posts: 6
Registered: ‎08-05-2012

Re: Black Tie Cell Phone Insurance = Bad news!

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‎08-05-2012 01:38 PM

I love the cookie, but I have to say, after reading all the complaints about BTP on the web I'm concerned.

 

I would never want to return a phone for "repair."  Junk out would be the only option.  

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CrystalWoW
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Re: Black Tie Cell Phone Insurance = Bad news!

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‎08-05-2012 01:49 PM

That isn't an option. You can't just pick. Please do not bump old threads as it simply causes clutter and confusion and makes it take longer for someone to assist you and others.
Crystal
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While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.
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tex
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tex
Posts: 6
Registered: ‎08-05-2012

Re: Black Tie Cell Phone Insurance = Bad news!

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‎08-05-2012 02:52 PM

I've always considered threads with recent activity to be "current" threads.  I suggest the the forum begin locking threads after a certain number of days of inactivity in order to avoid clutter and confusion, so that community members can be assisted sooner and also so that moderators do not need to invest their time and energy in dealing with the whole thing.

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Mbrguy
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Re: Black Tie Cell Phone Insurance = Bad news!

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‎08-05-2012 10:36 PM

tex wrote:

I love the cookie, but I have to say, after reading all the complaints about BTP on the web I'm concerned.

Those "complaints" are a small minority of customers who use the actual Black Tie (BTP).  So I wouldn't be using the complaints you read here as any sort of barometer because what we see here is not indicative to the normal experience.  

tex wrote:

I've always considered threads with recent activity to be "current" threads.

I guess I can understand that, however the last "activity" on this thread before you posted was was April 30th, over 3 months ago.  Not exactly what I'd consider "recent" activity.  :smileywink:

---------------------------------------------------------------------------------------------------------
I DO NOT work for Best Buy. I used to be a Geek Squad Agent for 2 years and this is why I am well versed on their policies and procedures, but I do not work for them anymore. My posts are my own opinions and do not represent any opinions of Best Buy. If you do not like my posts, and want to report me, you can do so by clicking this link and reporting me to the moderators.
---Nearly all virus infections are a result of a problem between chair and keyboard---
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scott22xx
Regular Member
scott22xx
Posts: 27
Registered: ‎11-23-2010

Re: Black Tie Cell Phone Insurance = Bad news!

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‎08-16-2012 12:12 PM

New phone time. Guess where I'm NOT going shopping.

 

If you guessed Best [read:worst] Buy, you'd be correct. They have horrible service and will soon be out of business. Then all the loser moderators on this site will have no reason to live. bwaaahahahaha!

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