Manufacturer Warranties and Protection Plans

[artie112]

Hi all,

I bought my beats pro by dr dre about 4 months ago at best buy at 5th avenue in New York.

but now i am stuck with the problem that my beats pro is broken.

i only music through 1 earphone, even when i change the cable the music onlycomes trough the headphone that the cable is in.

since i live in Holland and my mom got the headphone for me in New York i dont know what to do now.

where can i return it? the people at best buy  told my mom that i had 2 years world wide guarantee.

i have the serial code and the  , the leather protection bag got stolen.

 please help me !

Thank you

[Jesus-BBY Senior Social Media Specialist]

I am terribly sorry to hear about your beats by dr. dre headphones. I’d be happy to assist you. Since you are outside the United States, I would recommend working directly with Monster the Manufacturer of beats by dr. dre. Here is Monster’s support page:

http://beatsbydre.com/support/register.aspx

Please let me know if there is anything else I can help you with.

Thanks,

[artie112]

I am going to contact monster, i didn't think of this before thank you very much! I will keep you updated.

Thank you