04-03-2012 10:32 PM
I can't even start, how stressed Best Buy has made me. Geek Squad and Black ties tells lies I have read the so many posts on this discussion board. Macbook taken in 3 time and stilling for a replacement because Geek Squad cant do their job right. I have called 800 best buy about 10 time in the last 5 days and I been told so many lies on the phone and in store. Just can't take it stop the lies. In NYC 5th ave they lie.
I am not going to get in to more detail. Can't repeat it no more.
BECAREFUL THEY LOVE TO LIE >>>> NO THEY SAY THEY MISINFORMED YOU.
04-04-2012 02:08 AM
04-04-2012 11:08 AM
04-04-2012 04:41 PM
Welcome to the forums.
I’m sorry to hear that your computer repair has been so time consuming and stressful for you. It looks like we’ve made a few attempts to repair your computer over the last few months and our agents are currently hard at work diagnosing it again.
I would be glad to hear anything more you might have to share about your experience and share them with the appropriate people internally so that we can learn from it and work to serve our customers better. Let me know how I can help.
04-04-2012 10:30 PM
Are you really going to help me? I really do need Help.
PLEASE HELP ME!!!!!!!!!!!!!!!!!!! I DO NEED HELP.
PLEASE HELP ME!!!!!!!!!!!!!!!!!!
I HAVE NOT GOTTEN A CALL BACK YET OR AN EMAIL, I WAS TOLD I WOULD HAVE BEEN REACH OUT TODAY APRIL 4 2012. NOTHING YET.
04-05-2012 02:00 PM
Um, Doug posted yesterday
Let me know how I can help.
04-06-2012 02:03 AM