Manufacturer Warranties and Protection Plans

[thebestfishcare]

I can't even start, how stressed Best Buy has made me. Geek Squad and Black ties tells lies I have read the so many posts on this discussion board. Macbook taken in 3 time and stilling for a replacement because Geek Squad cant do their job right. I have called 800 best buy about 10 time in the last 5 days and I been told so many lies on the phone and in store. Just can't take it stop the lies. In NYC 5th ave they lie.

I am not going to get in to more detail. Can't repeat it no more. 

BECAREFUL THEY LOVE TO LIE >>>> NO THEY SAY THEY MISINFORMED YOU.

[RealGeorgeW Emerging Expert]

Just a food for thought question, if your post is to warn other people not to buy from Best Buy, giving a vague, large font, slightly capitalized rant withOUT details... isn't the most likely to sway anyone.

That being said, if you want help, details are needed.

[Ryan-BBY Senior Social Media Specialist]

Hello thebestfishcare -

Doug from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[Douglas-BBY Community Connector]

Hello thebestfishcare,

Welcome to the forums.

I’m sorry to hear that your computer repair has been so time consuming and stressful for you. It looks like we’ve made a few attempts to repair your computer over the last few months and our agents are currently hard at work diagnosing it again.

I would be glad to hear anything more you might have to share about your experience and share them with the appropriate people internally so that we can learn from it and work to serve our customers better. Let me know how I can help.

Cheers,

[thebestfishcare]

Are you really going to help me? I really do need Help.

PLEASE HELP ME!!!!!!!!!!!!!!!!!!! I DO NEED HELP.

PLEASE HELP ME!!!!!!!!!!!!!!!!!!

I HAVE NOT GOTTEN A CALL BACK YET OR AN EMAIL, I WAS TOLD I WOULD HAVE BEEN REACH OUT TODAY APRIL 4 2012. NOTHING YET. 

[Jimmienomam]

OBIWAN YOU'RE MY ONLY HOPE!!!!!

Sorry, help myself I could not...

[RealGeorgeW Emerging Expert]

Um, Doug posted yesterday

---

Douglas-BBY wrote:

Let me know how I can help.

Cheers,

---

[thebestfishcare]

see no help or answer april 5 2012

[Rrrrrrr]

Have you checked your PM's?

[RealGeorgeW Emerging Expert]

So again, Doug asked for details, or what they could do to help, and you just complain again.

What issues was the MBP having? How have they lied?