Manufacturer Warranties and Protection Plans

[renatoricci]

I loose 2 receipts of buyings in Best Buy that I have paid with my credit cards. I need copy of them to achieve my product guarantee.
1st buy - it was done March 30 in Orlando Store 0510 in a value of US291,71 American Express
2nd - it was in Miami  Mastercard in the value of U$267,49.
How can I get them ???

Thank you

[Nokia]

To begin the receipt-locating process, you can do one of the following:

• Go to your local BB
• Call 1-888-BESTBUY
• Wait for a Community Connector to respond here

[renatoricci]

the problem is that Im outside of US ... I live in Brazil.

[Nokia]

Then you would be limited to options 2 and 3.

[Melissa-BBY Community Connector]

Hi renatoricci,

I hope you enjoyed your visit to the USA earlier this year. I am sorry to hear that your receipts went missing when you need them. I often have a hard time hanging on to receipts myself, and get frustrated when I need one for a return or service.

Generally, with just the right information, we are able to locate a receipt without a problem. The information you provided so far is an excellent start, and I am confident I should be able to assist in locating these two purchases. I have sent you a private message to request some additional information, which should help me in finding these for you. To check your private messages, first ensure you are logged into our forum, and then click on the envelope icon in the upper right corner of this page.

Best Wishes,

[renatoricci]

Melissa

Thank you very much for your help, after a long weekend of searches I finally found it.

But I reaaly appreciate your help.

Regards. Renato

[Melissa-BBY Community Connector]

Renato,

I am very happy to hear you were able to locate the receipts. It was my pleasure to attempt to assist. If you ever do need assistance in locating a receipt, just let us know!

Best wishes,