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New Member
Posts: 1
Registered: ‎07-10-2017

Zelda Champion Amiibo repeatedly showing available for pre-order but you can't preorder them.

The four Zelda Champion Amiibos have been updated to 'Preorder' multiple times over the past few days, but you can't actually preorder them during these times.  You click on 'preorder' for each one, then go to your cart to check out and it says that it will tell you when they are available for shipping, then it tells you that each one is store pickup only, then it tells you that no stores have them.  This is an endless loop of frustration with each option leading to a denial, then a suggestion for another option that also leads to a denial.  This is very frustrating and it's been happening for several days.  Why does the status keep changing from 'coming soon' to 'preorder' only to put people through this pointless dance?  This has been going on for days now.

Posts: 5,746
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Registered: ‎08-15-2011

Re: Zelda Champion Amiibo repeatedly showing available for pre-order but you can't preorder them.

Hello jksteiner1974,

 

Thanks for joining our forum. Thanks too for providing your feedback with your recent attempts at pre-ordering the Legend of Zelda Champions. I am sorry for any disappointment you've had over the past couple days.

 

With popular items such as this, it is not uncommon for the product availability status to fluctuate as orders are being placed and  products are put in shopping carts to either have orders processed or discarded.Once things settle down the product status tends to be more stable, however, and that appears to be where we are at today. Please continue to watch BestBuy.com at the link I included above for any updates.

 

Best regards,

Mike|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 1
Registered: ‎07-11-2017

Re: Zelda Champion Amiibo repeatedly showing available for pre-order but you can't preorder them.

I'm having this same issue and it has nothing to do with the fluctuation of it being in stock or not. The issue is when it is in stock and you go to pre-order it, it takes you to the cart and it says you can't have it shipped to your house. It says store pick up only which is strange because these chamion amiibos for zelda don't release until January of 2018. None of the stores have them yet.

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New Member
Posts: 4
Registered: ‎06-26-2017

Re: Zelda Champion Amiibo repeatedly showing available for pre-order but you can't preorder them.

I had the same problem...said in stock but wouldn't allow shipping & said no store pick up in my area. My husband went straight to one of our local Best Buy stores. They also could not order them for us. So they said to call customer service. So he did & the customer service rep. Out right lied to him saying that the amiibos were not released for preorder. That it was just a mistake on the Best Buy website. If it was then there were sure a lot of other people that were able to preorder & the numerous support blogs here with Best Buy reps. responding with agreement that they were available for preorder is pretty well proof positive. I had the same problem with Best Buy & the exclusive Majora's mask amiibo...which I wasn't able to preorder or purchase online or in store. No representative has ever responded to my posts are the fact that the stores won't preorder them and that we were lied to and not only missed the preorders but apparently will never be able to purchase any from Best Buy. Apparently the store refusing to help & customer service lying to customers is acceptable behavior & policy at Best Buy.