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Posts: 4
Registered: ‎01-03-2018

Shining Resonance Refrain -- are you getting the Draconic Launch Edition for Nintendo Switch, too?

 

 

@Michael-BBY (or whomever).

I'm writing in regards to a game called: Shining Resonance Refrain.

 

I pre-ordered Shining Resonance Refrain for the Nintendo Switch, SKU: 6214326, but you don't have the correct Draconic Launch Edition listed.

The Launch Edition is called The Draconic Launch Edition.

 

You have the Draconic Launch Edition for both PS4 and Xbox One (SKU: 6214339 on PS4), but not for The Nintendo Switch (which is the one I pre-ordered).


The Draconic Launch Edition is available for The Nintendo Switch at other stores, but not on your website. I'm just wondering if your listing for the Switch version is an error, or if you're going to have the Draconic Launch Edition for the Switch at a later date, as well, because if not, I'll cancel the Switch version and order it for PS4 instead.

Many thanks.

Member
Posts: 23
Registered: ‎09-14-2017

Re: Shining Resonance Refrain -- are you getting the Draconic Launch Edition for Nintendo Switch, to

Yes, I'd like to know the same thing, actually.

Posts: 5,061
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Registered: ‎07-27-2015

Re: Shining Resonance Refrain -- are you getting the Draconic Launch Edition for Nintendo Switch,...

Hello Everyone –

 

Thanks for posting and sharing your interest in pre-ordering this title from us. I definitely can’t blame you for preferring the special launch edition over the standard, so I’ll be happy to look into this for you.

 

To ensure our Nintendo Switch listing for this title is correctly labeled I’ve reached out to our Gaming Merchants for verification on this. As soon as I hear back with an answer I’ll post an update in this thread.

 

Talk to you soon,

Michael|Social Media Specialist | Best Buy® Corporate
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Member
Posts: 23
Registered: ‎09-14-2017

Re: Shining Resonance Refrain -- are you getting the Draconic Launch Edition for Nintendo Switch,...

Thanks again for the reply, @Michael-BBY.

 

However, did you write again today (3//14/18)? I ask because I got an email today that you wrtoe again after the first time, but when I clink the link to get to your reply, it says I'm not allowed. Odd, that.

 

Either way, when you find out could you let us know here? I want to pre-order the correct one, which is the Launch Edition for the Switch. If they do not list that one, I'll pre-order the PS4 Launch Edition one instead.

 

Posts: 5,061
Topics: 74
Kudos: 394
Blog Posts: 13
Solutions: 437
Registered: ‎07-27-2015

Re: Shining Resonance Refrain -- are you getting the Draconic Launch Edition for Nintendo Switch,...

Hey Everyone –

 

Thanks for your patience while we were looking into this. I heard back from our Gaming Merchants, who verified SKU: 6214326 is the Draconic Launch Edition, and that we’re in the process of getting the page updated with the correct title and assets. If you place a pre-order for this SKU you should expect to receive the Draconic Launch Edition upon release. Let us know if you have any other questions regarding this title.

 

Happy Gaming!

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!