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Posts: 7
Registered: ‎01-19-2016

No midnight release for ME.. but the app says yes

So explain to me please. The app is saying order ready for pick up on 3/20/17 but I went there and they said they couldn't honor it and it won't release til tomorrow. Like really?!! <br>I cancelled my preorder and bought it PSN instead, costing me more money and wasting my time since all my friends are already playing it tonight. <br>Some accountability and answers would be great right now. This is why BB doesn't get the high preorder numbers they want.
Posts: 3,607
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Registered: ‎08-15-2011

Re: No midnight release for ME.. but the app says yes

Hi infinitelife29,

 

I apologize if you were given inaccurate information. If there's a midnight release then games will be released at 12:01 AM local time on the release date.  We wouldn't be able to release the game earlier.  If there isn't a midnight release then it would be available when the store opens on release day.  

 

I hope that you'll give us another chance to show you a better experience in the near future.  

Blake|Social Media Specialist | Best Buy® Corporate
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