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Regular Member
Posts: 48
Registered: ‎04-24-2012

Re: Ni No Kuni II Collectors edition Preorder

I still don't see the pre-order pin for the Collector's edition, but it is showing for the other 2 versions...

New Member
Posts: 7
Registered: ‎03-19-2018

Re: Ni No Kuni II Collectors edition Preorder

Exactly my concern. I had the CE preordered in February but it got canceled when they tried to charge my card.That order had the Evan Pin attached to it. 
When I redid the CE pre-order on Feb 21st the pin was not in the order. 

This makes absolutely no sense. 

 

Why would the editions that cost $120 less be eligible for the pre-order bonus but not the PREMIUM product? 

New Member
Posts: 7
Registered: ‎03-19-2018

Re: Ni No Kuni II Collectors edition Preorder

Hi again, Mike

 

The game comes out in 3 days. I don't know how much longer there is to wait. When the bonus is 'automatically" added will I see it in my order details or will I just have to wait till the product is delivered and I open the box? 

 

Also, when are you guys shipping? It states it will arrive Friday but it hasn't even shipped? 

 

This is all just a bit bizarre for me. I've never had problems with pre-order bonuses except with BB, sadly. 

 

I'd appreciate the feedback.

 

Thanks again,

 

Brezerk

Posts: 4,389
Topics: 57
Kudos: 323
Blog Posts: 12
Solutions: 344
Registered: ‎07-27-2015

Re: Ni No Kuni II Collectors edition Preorder

Hi Everyone –

 

My apologies for any confusion, but the Collector’s Edition of Ni no Kuni II does not qualify for the FiGPiN bonus, and you should not expect to see it added to those pre-orders. Please know that the Day 1 and Premium Editions do qualify, and pre-orders made before the bonus was announced should see the item added to their orders automatically, prior to release. 

 

Regards,

Michael|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 7
Registered: ‎03-19-2018

Re: Ni No Kuni II Collectors edition Preorder

That's realy messed up,

 

I am not a happy customer! Especially after having my original CE pre-order (WITH THE PIN) canceled back in February. But even moreso, for being strung along and getting my hopes up. 

If you are not sure about an inquiry ask someone who does before you reply to a forum post. The back-and-forth is really anxiety enducing.  

 

 

Really not happy about this. I'd appreciate some actual Customer Service to remedy how atrocious the handling of this situation was. I'm having second thoughts about even setting up pre-orders with Best Buy in the furture. 

 

Regards,

 

Brezerk

Highlighted
Posts: 4,389
Topics: 57
Kudos: 323
Blog Posts: 12
Solutions: 344
Registered: ‎07-27-2015

Re: Ni No Kuni II Collectors edition Preorder

HI Brezerk –

 

I apologize for the disappointment, however, we’ll unfortunately not be able to provide you with a FiGPiN for your Collector’s Edition pre-order.

 

Regards,

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!