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Posts: 1
Registered: ‎03-07-2018
Accepted Solution

Monster Hunter Worlds Preorder Steelbook Charged?

Hi BB Support,


I was just at a local Best Buy and saw a copy of the game with a steelbook. To my understanding, the steelbook was a preorder incentive at limited quantities.


It was pure luck to have spotted the steelbook, but not when I was being rung up. They wanted to charge me $19.99 for the steelbook. Is that correct? With the games I've bought/preordered all my life, I've never encountered this issue. I've reached out to Capcom and will reach out to the manager of the store later today, but I also wanted to see what feedback I would get here and if anyone else was having this issue?


Was I supposed to be charged for the steelbook? If not, there's a bad POS error that needst to be addressed.


Thank you!

Posts: 1,328
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Registered: ‎01-09-2017

Re: Monster Hunter Worlds Preorder Steelbook Charged?

Greetings jenvious,


Welcome to our forums! The steelbook was exclusively meant as an incentive for customers who pre-ordered Monster Hunter World. Now that the game has been released, any remaining steelbooks can be sold as regular merchandise for customers wishing to own one.


I hope this has been helpful and if you have any additional questions please let me know!



Javier|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 9
Registered: ‎03-10-2018

Re: Monster Hunter Worlds Preorder Steelbook Charged?

Wow, that's pretty bad considering Gamestop gives away any leftover pre-order things.