Add Product

Search Results:

Reply
New Member
Posts: 6
Registered: ‎01-27-2018

Re: Monster hunter world PlayStation 4 missing preorder code

Yes I talk to them on Twitter @bestbuysupport
Took about 48 hours due to 2 support members give me a run around but third me ever help sent code by email within minutes. Give them order number name and email so they can look it up and then they sent it.
New Member
Posts: 6
Registered: ‎01-27-2018

Re: Monster Hunter World Pre-Order Bonus?

I got mine though twitter @bestbuysupport
New Member
Posts: 9
Registered: ‎09-24-2015

Re: Monster hunter world PlayStation 4 missing preorder code

Thanks, Kira_Ryu! Enjoy the game!

New Member
Posts: 9
Registered: ‎09-24-2015

Re: Monster hunter world pre order code

Thanks for the update.

I asked the same question on another post and here was the response I got.

 

"Yes I talk to them on Twitter @bestbuysupport
Took about 48 hours due to 2 support members give me a run around but third me ever help sent code by email within minutes. Give them order number name and email so they can look it up and then they sent it."

 

I am going to try this and recommend you do as well.

New Member
Posts: 3
Registered: ‎10-28-2017

Re: Monster Hunter World Pre-Order Bonus?

I'm having the exact same issue. Best Buy's twitter account was of no help whatsoever

New Member
Posts: 1
Registered: ‎01-29-2018

Monster Hunter World pre-order bonuses issue

[ Edited ]

Hi,this is Bryan MacDonald

 

I recently purchased Monster Hunter World for the PS4. ZI pre-ordered it in stored and picked it up today.I did not receive my bonus content. I did not receive the redeem code for the bonus content.

 

my customer service pin is: {removed per forum guidelines}

 

thank you

 

Email addressee: {removed per forum guidelines}

New Member
Posts: 6
Registered: ‎10-02-2014

Re: Monster Hunter World Pre-Order Bonus?

Same here--no preorder DLC. Texted but no answer yet.

New Member
Posts: 8
Registered: ‎10-18-2016

Re: Monster Hunter World Pre-Order Bonus?

I'm having the same issue here as well. I had mine shipped and there was no email at all and I checked my spam folder as well. It also wasn't on the paperwork sent with the game.
New Member
Posts: 6
Registered: ‎01-26-2018

Re: Monster Hunter World Pre-Order Bonus?

Supposed to be an email, check the second page for info on how to contact their support to get your key.

New Member
Posts: 6
Registered: ‎01-27-2018

Re: Monster Hunter World Pre-Order Bonus?

Did you got yours fixed? I know Best Buy support can be lacking at times. But there twitter account seems best way. Call them only puts in on hold forever and they don’t seem to be able do anything or much by phone