01-26-2018 05:26 PM
Hey Bestbuy, I preordered Monster hunter world for PS4 and picked up my game today but did not receive any of the digital preorder bonus. I call customer support and they tell me that they ran out of keys and they’re waiting on publisher to get more. REALLY? In the meantime the Bestbuy website still selling the gay saying you will get the preorder bonus.
So please give me the code I paid for when I preordered from your website or you will have a very upset elite plus member and will never preorder from your website again.
01-26-2018 05:33 PM
I also preordered the game and went in to get my copy today. Came home and realized theres no code or anything on both receipts that I received. So I went to check my email and I never got one there either. Hoping I can find a resolution in this thread as well.
01-26-2018 07:36 PM
I pre-ordered the game with in-store pick up, and I got an email literally 5 minutes ago that said "The release date for your item has changed"
And it lists my pre-order DLC content and says it will now be delivered on January 1st, 0001
01-26-2018 08:37 PM
Just picked up my copy as well and preordered it thru the store. No steel books and no DLC codes kinda upset right now. Also it says wait up to 24 to 48 hours? wouldn't the pre order bonus would be useless by then?
01-27-2018 10:07 AM