01-25-2017 02:48 PM
I'm very glad to hear confirmations that the codes have been sent out. I was waiting to confirm on this side, but it sounds like your own experience can speak to our success in getting these processed.
If anyone is still waiting for the code at this time please double check your email, making sure that BestBuyInfo@emailinfo.bestbuy.com is added to your safe senders list. It's possible the code was re-routed away from your primary inbox. If you don't receive your code by this time tomorrow, however, please follow our Game Code Support process to ensure we get that corrected for you.
|Mike|Senior Social Media Specialist | Best Buy® Corporate|
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02-09-2017 10:53 PM
So, Gravity Rush 2 came out on January 20th, and I pre-ordered it from Best Buy. There was supposed to be pre-order DLC, but I never got the e-mail. The account is under my mom's e-mail since it was made years ago before I could make one myself. I called the support line and was told I would get a call back, but never did. I've been so busy, so this is why the post on the forum is so late. I was wondering if it was too late to get a code? It seems weird because the last time I pre-ordered something from Best Buy, the pre-order code was on the receipt. Can anyone help me?
02-10-2017 03:11 PM
02-20-2017 09:20 AM