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[cwamorphia]

I just spent 35 minutes on the phone with both my local Best Buy and Best Buy customer service, without having the simplest of questions answered.  So here it goes... Can I pre-order Little Big Planet at the Best Buy on Morse Rd in Columbus Ohio and recieve my costume voucher?  Rephrased to clarify, do you carry the pre-order vouchers for Little Big Planet in your retail location in Columbus Ohio?

[cwamorphia]

I got it sorted out.  It was as simple as the entire staff at the Morse Rd location are a bunch of ignorant idiots...  I actually went to the location to see if they had the cards and it took 3 people and a half an hour to figure out they sold them all...  And no one even offered to find one for me at another store, so I actually called another store in front of the manager and they took about 30 secs to confirm that they had them and asked why no one offered to call for me... Well... Cause the Morse Rd store is full of idiots, that's why.

[Aaron-BBY Community Connector]

Hey cwamorphia,

I'm glad that you were able to get this all sorted out, but am certainly sorry to hear about any troubles you may have encountered.  Normally, promotions such as this pre-order offer are made available through both the BestBuy.com website and our retail stores.  The notable exception here would be if our website indicates the offer as being an online-only promotion, or our weekly in-store ad stated that it was a store-only sale.  In either of those cases, neither your local retail store nor BestBuy.com would be able to honor the other's promotion.

Thanks for writing!

Agent Aaron

Geek Squad ® Community Connector

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