10-08-2008 01:45 PM
10-09-2008 02:46 PM
10-09-2008 04:55 PM
Hey cwamorphia,
I'm glad that you were able to get this all sorted out, but am certainly sorry to hear about any troubles you may have encountered. Normally, promotions such as this pre-order offer are made available through both the BestBuy.com website and our retail stores. The notable exception here would be if our website indicates the offer as being an online-only promotion, or our weekly in-store ad stated that it was a store-only sale. In either of those cases, neither your local retail store nor BestBuy.com would be able to honor the other's promotion.
Thanks for writing!
Agent Aaron
Geek Squad ® Community Connector
Go Ahead. Use Us.
