04-29-2018 12:22 AM
04-30-2018 07:36 PM
Hi there Shadowxpg,
Welcome to our community. That's confusing your camera doesn't seem to be connecting to the internet even if it says it is. Can you tell me what the model number of your camera is, and what other troubleshooting steps you've already tried? What, in particular, are you trying to accomplish?
|Sam|Social Media Specialist | Best Buy® Corporate|
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05-07-2018 05:34 PM
Hi. This is Chris from the Engineering team. Just wanted to give you a heads up that we are looking into the off-line camera issue currently. We'll let you know when we have it solved. Sorry for the issue.