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Visitor
Posts: 5
Registered: ‎04-19-2018

Voice Bluetooth Speaker time zone issue

Just got my 2nd Voice Bluetooth Speaker and after setting up like my first one, the 2nd one’s time zone is incorrect.  It displays 3 hours ahead (Eastern time zone).  However, if I ask the Google Assistant on this Speaker what time it is, I get the correct verbal response for the Pacific time zone.  My first speaker did not have this issue.  I notice new 2nd Speaker still has build 105 on it, while my first Speaker is on build 306.  If a firmware update, whenever that happens, is done and this still isn’t resolved, what do I do? I can’t find anyway in the Google Home app to adjust this, regardless of the installed firmware.  Thanks.

Posts: 8,421
Topics: 381
Kudos: 585
Solutions: 356
Registered: ‎09-29-2008

Re: Voice Bluetooth Speaker time zone issue

Hello TechRider,

 

I'll be happy to look into this for you if you will please reply with your Voice Bluetooth Speaker model number.

 

Regards,

John

Insignia Support

John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 5
Registered: ‎04-19-2018

Re: Voice Bluetooth Speaker time zone issue

Thanks.  Once the firmware updated, the time corrected.  I guess that's just an unfortunate first experience, not knowing if there's something wrong with the product you've just turned on, and waiting overnight to see if it gets corrected by an update you can't manually initiate.

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Posts: 8,421
Topics: 381
Kudos: 585
Solutions: 356
Registered: ‎09-29-2008

Re: Voice Bluetooth Speaker time zone issue

Hello TechRider,

 

I'm happy to hear the update fixed the issue.

 

Come to think about it, I've had similar experiences with devices of various kinds that get their settings from an internet-based chronometer. I like to control my own settings, thank you. It must be the little Luddite in me.

 

Thank you for writing to us. If we can ever be of further help, please let us know.

 

Regards,

John

Insignia Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!