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Posts: 1
Registered: ‎07-06-2017

Sound bar works with one tv but not the other

So I have a Visio sound bar that works amazingly with my insignia 32 inch tv (model Ns-32dr420na16) but that tv sadly has a screen problem so it has lots of glitches in the display so I bought the 39 inch because the other was out of stock (model: ns-39dr510na17) and I just got the new TV set up and the sound bar all plugged in and ready to go but no audio came threw so I I unplugged the optic cable and put it back into the old tv and it worked fine so I plugged it back in the new one and waited awhile and still no audio so I reset then factory reset with the same result, I don't know if the tv is broken or what but I would greatly appreciate some help