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Visitor
Posts: 1
Registered: ‎07-31-2009

NT-BTHDST won't / cannot charge

I've had this for a couple months and it was working find until today.  When I plug it in to charge, the red light flashes on but quickly turns off and it doesn't seem to be charging.  I read around the web and pressing vol up + vol down simultaneously doesn't reset the device like it should.  Any other tips to get this charging?  It turns on and off properly, I just can't get the red light to come on when its plugged in to indicate that it's charging.
Posts: 8,327
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Registered: ‎09-29-2008

Re: NT-BTHDST won't / cannot charge

Hello sulawang,

Welcome to Community@Insignia™!

According to the owner's manual, to reset the player, you need to plug the charger into a power outlet, then push the Volume Up and Volume Down buttons at the same time.  Hopefully that will resolve the issue, but if it doesn't please let us know!

Regards,
John
Insignia™ Support
John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 1
Registered: ‎01-07-2018

Re: NT-BTHDST won't / cannot charge

Doesn't solve the problem. No red light.