12-21-2017 10:32 AM
I made a purchase at Best Buy a few days back which included two flatscreen TVs and a 30 day trial to sling.Like so many others on here, I never received my trial code for sling and I am trying to set up my daughters TV before Christmas. I spoke with customer service four times over the last three days, every time being promised that they will email me the code within a few hours. I still have not received an email, nor The return phone call the customer service reps keep promising me as soon as they send it. Before I get on the phone again ( most likely to be lied to ) ..I was hoping maybe someone here could help.If you could please help me with this in the next couple of hours I would be very grateful, as to why really want to pack this up and wrap it for my daughter before she gets home. Anyone who is willing to help, please PM me and I will send you The order number, email address, and any other info you need.
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12-21-2017 11:14 AM
Getting a free trial of Sling TV with your TV purchases is a great offer, and I’m sorry to hear that you didn’t get your code yet. It’s equally discouraging to hear that upon giving 1-888-BESTBUY you still haven’t received the code to ensure everything is set-up in time for Christmas.
I was able to locate the private messages you’ve sent to Sean, Bill, and myself with the necessary information to look into this matter for you. I’ve sent you a private message to follow-up with you to see how I can assist you further. You can check your private messages by ensuring you’re logged into your forum account, and selecting the orange envelope in the top right-hand corner.
|Mariah|Social Media Specialist | Best Buy® Corporate|
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12-21-2017 11:40 AM
01-08-2018 05:59 PM
This topic has been moved to its own thread under the board Best Buy Store Purchase for further review.