Add Product

Search Results:

Reply
New Member
Posts: 1
Registered: ‎11-26-2017

Order status with no order number

I placed an order on Friday 11/24 as a guest because I couldnt remember my password. I have a pending charge on my credit card statement but never got a confirmation email. I do not have the order number as I checked out as a guest and did not write it down as I assumed I would get a confirmation email per usual. I'd like to know if my order went through and what the status is. 

New Member
Posts: 1
Registered: ‎11-26-2017

Lost order numbers

Yes, I placed two different orders which unfortunately I ordered as a guest since I forgot I had an account with BestBuy. I was given a message with each order that I would get an email with the order number so I closed the broswer, however no emails ever came. The spam and junk folders have been checked. The order numbers should be with the same email as I use for this account. Also since I got my BestBuy shopping account running again off of the same email, is it possible just to post the orders to that account if/when you find the order numbers so I can more easily keep track. Help with this would be much appreciated. Thank you

New Member
Posts: 3
Registered: ‎11-26-2017

Online order

Order still stuck on preparing. Was ordered on Nov 23rd.
New Member
Posts: 1
Registered: ‎11-27-2017

Unknown Order Numbers

I made 2 purchases as a guest.(1 today and 1 on thanksgiving)  I did not save the order numbers(shame on me),  and then i did not receive the confirmation emails.  Can someone please help me look up my 2 order numbers so i can track them?

New Member
Posts: 1
Registered: ‎11-27-2017

Lost Order Number

Hello,

 

During thanksgiving I placed order by logging as guest for flashlight, AA & AAA batteries but did not notedown the Order number. Sofar I have not received any confirmation from bestbuy and unable to reach helpdesk as well. The transaction amount has been deducted from my bank. Is there anyway I can find out thr Order number and track the status? Thanks in advance.

New Member
Posts: 1
Registered: ‎11-27-2017

No confirmation email.

Hi, I made a purchase last night and have not yet received an email confirming my purchase. My credit card has not been charged either. Was my order cancelled?
New Member
Posts: 1
Registered: ‎11-24-2017

no conformation email for order but still showing up on credit card

order some items on black friday and i have yet to recieve a confirmation email or order number or anything my credit card still shows pending payment i would like to know what is happenening 

New Member
Posts: 1
Registered: ‎11-27-2017

Online order

So I placed an order on 11/25 and the payment is still pending and I haven’t been sent any tracks no info or updated info about this order what is going on?
New Member
Posts: 3
Registered: ‎11-26-2017

Re: Online order

Need update on my shipping.
New Member
Posts: 4
Registered: ‎11-27-2017

PS4 went from Preparing to Reserving Item

Hi all

 

This is the first time I see that happening and, on other threads reporting "Reserving Item" status, it seems we're waiting for the product to be available. The expected delivery date is on Dec 1st, but I wonder if the deadline will be made.

 

Is there any timing I can count on? Is the "Reserving Item" status in my case due to shortage on PS4s (due to massive purchases on Black Friday)?

 

Thanks and best regards

Francisco