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New Member
Posts: 2
Registered: ‎11-24-2017

Re: No order confirmation e-mail from guest purchase

Similar issue. Ordered 2 items as a guest but did not receive a confirmation email and now I don't know the Order No. or any other information even though my bank account has a pending charge posted.
New Member
Posts: 2
Registered: ‎11-24-2017

No Confirmation Email on Order

Hi,

I ordered 2 items about 30 mins ago, using a guest account, and received no order confirmation email. Since i didn't note down the order number on the checkout page, i don't know what my order number is. Now I'm unable to know if the order has gone through and whether or not I can pickup my item from the pickup location. My bank account however does have a pending charge posted already
New Member
Posts: 1
Registered: ‎11-24-2017

No confirmation email

I placed an order but did not get a confirmation email! I have no order number, but the payment on my card it pending! What happenned??
New Member
Posts: 1
Registered: ‎11-24-2017

I didn't get my order number as a guest purchase

Hi,

I ordered samsung curved monitor a few minutes ago as a guest in my mobile app.

Unfortunately, I misspaid by applepay touchID with my finger.

I'd like to cancel my order, but I couldn't find my order number and didn't get the order information about it.

Please let me know where I can find the order number.

Thanks,

New Member
Posts: 5
Registered: ‎11-24-2017

Re: No confirmation email received

My Order number just came through (about 4hrs after ordering)...not a confirmation email but I got, "item is ready for store pickup"
You were right about the major backup or glitch in the system.
I hope yours came through or it's on its way soon Smiley Happy
New Member
Posts: 3
Registered: ‎11-24-2017

Re: No confirmation email received

I just got mine about 15 minutes ago as well. Gonna pick them up tomorrow. Happy Thanksgiving/Black Friday! Smiley Happy

New Member
Posts: 1
Registered: ‎11-24-2017

Re: No order confirmation email

I'm in the same boat, I was charged hours ago but no email, order number, or anything. I don't know what to do!

 
New Member
Posts: 5
Registered: ‎11-24-2017

Re: No confirmation email received

Yay!!
Happy Thanksgiving/Black Friday to you too!
Have a great and safe Holiday season! Smiley Happy
New Member
Posts: 1
Registered: ‎11-24-2017

Re: No confirmation email

Same thing has happened to me today.  I placed an order about 3 hours ago as a guest purchace however i did not get my confirmation email. I do not have the order number to track it.  The card has been charged.

New Member
Posts: 1
Registered: ‎11-24-2017

No confirmation email/guest order

Didn't get a confirmation email and have been watching my spam for it. Kind of worried about it considering much smaller companies email within seconds. It was a guest order, so I can't look it up. Starting to worry since it's been about an hour.